Launch AI in your business—without losing control, trust, or accountability.
Platteau PMO Services delivers comprehensive Program Management Office capabilities—from opportunity identification and ROI analysis to leadership engagement, change management, and risk mitigation—using our Humans-In-The-Lead™ approach that keeps humans accountable while AI accelerates the work.
No pitch—leave with actionable next steps.
The AI Hype is High. The Results? Often Underwhelming.
Most businesses are stuck in "pilot purgatory"—cool demos with no scaled wins. You don't need more tools; you need full PMO capabilities—opportunity analysis, ROI modeling, leadership alignment, change management, and risk mitigation. We bridge the gap between technological potential and real-world business impact.
Sky-High Expectations
“AI will change everything” promises outpacing proof
Mixed Results
Cool demos, but few scaled, measurable wins
Real Challenges
Bias, privacy, security, trust, and change management issues
AI should accelerate decisions—not replace responsibility.
Trademarked Philosophy
Humans-In-The-Lead™ isn't just a tagline—it's a complete methodology for responsible AI implementation.
Mission-First, Not Tool-First
Start with real business problems, not shiny tools. We identify use cases that drive measurable value.
Measurable Outcomes
Increased revenue, improved cash flow, increased profitability. Every AI initiative must deliver quantifiable business results.
Responsible by Design
Built-in guardrails for fairness, privacy, transparency, and safety. AI that you can trust.
Project Rigor
Clear owners, timelines, and governance—not random experiments. Disciplined execution that delivers.
Adoption That Sticks
Training and change management so your team actually uses it. People, process, and technology in harmony.
From Assessment to MVP in 8 Weeks
We don’t just consult; we build. Our structured AI Spark PMO model takes you through a disciplined sprint.
Weeks 1-2
Establish AI Essentials & Sales Strategies
Weeks 3-4
AI Solution Design & Development
Weeks 5-7
Agile MVP Sprints (Build, Test, Refine)
Week 8
Showcase & Scale
Results You Can Expect
Program completion rate
Real-world tool adoption post-launch
Targeted ROI (2.5X return on program costs in less than 90 days)
Who We Serve
Built for Greater Cleveland Area Businesses
From professional services to healthcare clinics, we help businesses in Northeast Ohio launch practical AI initiatives rooted in local economic understanding.
Professional Services
Law firms, consulting agencies, accounting practices expanding service capabilities with AI
Healthcare Clinics
Medical practices seeking to enhance patient communication and care coordination
Contractors & Trades
Construction, HVAC, plumbing businesses improving quotes and job scheduling
Local Logistics
Delivery services, warehousing operations optimizing routes and inventory
Retail Businesses
Stores and e-commerce businesses enhancing customer service and marketing
Manufacturing
Small manufacturers improving quality control and production planning
Our Discovery-Driven Approach
Every business is unique. We start by understanding YOUR operations, challenges, and strategic goals to uncover the right AI opportunities for your specific context.
How We Work:
Opportunity Identification
We analyze YOUR business operations, workflows, and pain points to identify high-value opportunities aligned with your strategic goals.
Business Impact Analysis
We quantify the potential ROI, feasibility, and organizational readiness for each opportunity, delivering a prioritized roadmap based on data and business value.
Readiness Assessment
We evaluate your team's skills, data maturity, change capacity, and technical infrastructure to ensure you're set up for success before building anything.
The result? AI initiatives tailored to YOUR business and your goals.
What Success Looks Like
We focus on the business outcomes that matter: Increased Revenue, Improved Cash Flow, and Increased Profitability through Productivity
True Business Benefits—Not Fallacy Metrics
Increased Revenue
New revenue streams and expanded market opportunities through AI-enabled capabilities
Improved Cash Flow
Faster collections, reduced operational costs, and better resource utilization
Increased Profitability
We generate increased profitability by generating productivity that drives cost out and scalability
Our philosophy: Personal productivity improvements are the means, not the end. We leverage AI to free up your team's time so they can focus on activities that drive revenue, cash flow, and profitability.
About Craig Platt
The Steady Hand for Your AI Future
I'm Craig Platt, and I've spent over 40 years delivering business results by collaborating with business leaders, leveraging my executive leadership skills, business process expertise, and technical knowledge. I've seen technology waves come and go, but I've never seen anything with the business-changing potential—or the potential for chaos—of Artificial Intelligence.
We focus on results, accountability, and ROI—not algorithms and models. Our approach centers on measurable business outcomes that matter to your bottom line.
Businesses in Greater Cleveland are being told that AI will change everything, yet most are stuck with "cool demos" that don't actually move the needle on revenue or productivity.
I bring the discipline of a high-stakes PMO to the fast-moving world of AI.
My philosophy is simple: Humans-In-The-Lead™—AI should be your most powerful teammate, not a replacement for your judgment.
My mission is to give you the “Project Rigor” needed to launch AI initiatives that are safe, responsible, and—most importantly—measurable.
Let's build an AI initiative you can actually run.
Ready to Generate Business Results by Leveraging AI?
Start with our free AI Readiness Assessment or book a no-obligation 30-minute strategy call with Craig.
No pitch—leave with actionable next steps.