Craig Platt and Platteau PMO Services

The Steady Hand for Your AI Future

Bringing 40+ years of Fortune 100 execution discipline to the fast-moving world of AI.

Meet Craig Platt

The Bridge Between Experience and Innovation

I’m Craig Platt, and I’ve spent over 40 years at the intersection of executive leadership, IT, and Fortune 100 execution. I’ve seen technology waves come and go—from mainframes to cloud computing, from enterprise software to mobile apps. But I’ve never seen anything with the business-changing potential—or the potential for chaos—of Artificial Intelligence.

Our Approach

We focus on what matters most to your business: measurable results and real ROI. When business owners in Greater Cleveland ask me, "Will this actually help my business?" I provide clear answers backed by structured methodologies and proven PMO disciplines.

We talk about results, accountability, and ROI—not algorithms and theoretical models.

Businesses in Northeast Ohio are being told that AI will change everything, yet most are stuck with "cool demos" that don't actually move the needle on revenue or productivity. They're caught between:

  • Sky-high expectations from vendors promising “AI will change everything”
  • Mixed results with pilot purgatory and no scaled wins
  • Real challenges around bias, privacy, security, trust, and change management

My Mission

I founded Platteau PMO Services to solve this specific problem: bring the discipline of a high-stakes Program Management Office to the fast-moving world of AI.

My philosophy is simple: Humans-In-The-Lead™—AI should be your most powerful teammate, not a replacement for your judgment.

Why Work With Me?

Because I deliver comprehensive Program Management Office capabilities as a service. In my 40+ years of executive IT leadership at Fortune 100 companies, I've learned that the difference between a successful initiative and a failed one isn't usually the technology—it's the PMO discipline: opportunity identification, ROI analysis, leadership engagement, change management, and risk mitigation. You get all of this without adding headcount or building an internal PMO team.

40+ Years of Experience

Executive IT leadership in Fortune 100 environments

Comprehensive PMO Services

Full-spectrum capabilities including opportunity identification, ROI analysis, leadership engagement, change management, and risk mitigation—delivered as a service

Results-Focused

Every initiative must have clear owners, timelines, and measurable outcomes

Local Business Focus

Enterprise discipline scaled appropriately for businesses in the Greater Cleveland Area

My commitment to you:

I will give you the comprehensive PMO services needed to launch AI initiatives that are safe, responsible, and—most importantly—measurable. Whether we're working through our 8-Week AI Spark PMO or a custom engagement, you get opportunity analysis, ROI modeling, leadership engagement, change acceleration, and risk management—all delivered as a service without the need to build an internal PMO or hire individual roles.

Let's build an AI initiative you can actually run.

Our Philosophy

Humans-In-The-Lead™ in Depth

A complete methodology for responsible, measurable AI implementation

Mission-First, Not Tool-First

We start with real business problems, not shiny tools. Technology should serve your mission, not the other way around.

“The right AI solution is the one that solves your specific business challenge, not the latest model."

Measurable Outcomes First

Every AI initiative must define success in business terms: increased revenue, improved cash flow, increased profitability through productivity gains.

"If you can't measure it, you can't manage it. We set clear KPIs focused on revenue, cash flow, and profitability before building anything."

Responsible AI by Design

Built-in guardrails for fairness, privacy, transparency, and safety. Responsible AI isn’t an afterthought—it’s part of every decision we make.

“AI systems reflect the data and decisions that create them. We ensure your AI is trustworthy from day one.”

Full PMO Rigor, Not Random Experiments

Comprehensive Program Management Office discipline: opportunity identification, benefits analysis, leadership engagement, risk management, and change acceleration. We bring Fortune 100 execution capabilities without the bureaucracy or the need to build an internal PMO team.

"Every AI initiative gets the full spectrum of PMO services—from business case to scaled adoption. No exceptions."

Adoption That Sticks

Training and change management so your team actually uses it. The best AI solution is worthless if people don’t adopt it.

“We design for humans first, technology second. People, process, then tools.”

Why This Philosophy Matters

Because AI is too powerful to leave to chance. Without the right governance, accountability, and execution discipline, AI initiatives become "pilot purgatory"—endless experiments that never scale.

Humans-In-The-Lead™ ensures you stay in control while AI accelerates your success.

For Local Businesses

Why This Approach Works in Greater Cleveland

🚨 You Don’t Have Time for “Pilot Purgatory”

Large enterprises can afford to run endless pilots. You can’t. Our 8-week program gets you to a working MVP fast, with clear ROI.

💰 You Need Measurable Results

Every dollar counts. We identify opportunities that save time, reduce costs, or generate revenue—and we measure the impact.

🔒 You Can’t Afford Risks

Data breaches, privacy violations, and bias scandals can destroy a small business. We build responsible AI from the start.

👥 Your Team Needs to Buy In

AI adoption fails when people don’t trust it or understand it. We train your team and design for human-AI collaboration.

Ready to Work with a Steady Hand?

Let’s build an AI initiative you can actually run. Start with our assessment or schedule a consultation with Craig.

No pitch—leave with actionable next steps.